Check-in is at 3 PM and check-out is at 11 AM.

Please call us at (828) 488-2885 to inquire for an early check-in, and if the room is ready, we will offer it for free. Late check-outs may be available upon request as well.

We accept all major credit cards.

• If you cancel more than 14 days before your upcoming reservation, you will receive a 90% return of the deposit.
• If you cancel within 14 days of your upcoming reservation, you forfeit the deposit.

Guests who do not arrive for their scheduled reservation without prior notice may be charged a no-show fee equal to one night’s room rate plus applicable taxes, or as outlined in the terms of the reservation or special offer booked.

Yes, we encourage group stays! Contact us for more information about booking multiple rooms for larger groups or events.

Yes. Reservations booked under special promotions or offers may have additional terms and conditions. If there is a conflict between the general policies and the terms of a specific offer, the terms of that offer will apply.

Room rates do not include taxes and fees. At check-out, an additional 7% State Tax, 6% Local Occupancy Tax & 15% Service Charge (this includes tips for meals) will be applied to your total.

Yes, children are welcome at Hemlock Inn!

• Children under 4 are free.
• Ages 4-15: there is a child’s rate to add them for $30 (includes meals).
• 16+ is considered an adult; to add additional adults is $55 (includes meals).

Dogs are allowed for guests staying in the Red Cottage only, but they must stay in the Red Cottage area. They are not allowed in any of the common areas. All other guest rooms and cottages are pet-free.

Yes. Guests are asked to keep noise to a respectful level during the evening hours in both guest rooms and common areas to ensure a peaceful stay for all.

All of our cozy, country-style rooms and cottages offer air conditioning, complimentary WiFi, and private bathrooms with combo tub/showers.

Select rooms and cottages offer private porches, kitchens or kitchenettes, work desks, sofa beds, fireplaces, and in-unit laundry.

All units are smoke-free and pet-free*, and are intentionally designed without TVs or in-room telephones for a peaceful environment.

View our Rooms Overview page to see what is available in each room or cottage. Accessible rooms are available; contact us to inquire about which accommodations are best suited for your needs.

*Dogs are allowed in the Red Cottage.

Our hilltop property is surrounded by wooded mountains, with 1.5 miles of private walking trails and scenic views throughout.

Family-style dining is available for breakfast and dinner* in our dining room, and we have many other comfortable shared spaces throughout the property: covered porches with rocking chairs, a spacious lawn with outdoor games, a library, TV room, and more! View our Amenities page to see all of our on-premise offerings.

*Dinner is not available on Sunday nights.

Yes, there is free parking available for guests.

Yes, complimentary WiFi is available throughout the property.

We do not offer daily housekeeping, but fresh linens can be provided upon request for longer stays.

Your reservation includes a daily family-style breakfast, with the option to join us for family-style dinner as well (available every night except for Sunday.) You will have the ability to select breakfast-only or breakfast + dinner when you make your reservation.

We offer one sitting at 8:30 AM for breakfast and one sitting at 6:30 PM for dinner. View our Dining page for more information.

Our menus change regularly but are all based on Southern-style family recipes that have been handed down over generations. View our sample menus to get an idea of what might be served during your stay.

We do not serve lunch at the Inn, but there are many great restaurants nearby that we can recommend. Please view our Area Guide for more information, or feel free to ask the front desk for recommendations.

In-room dining is not available at Hemlock Inn, and we do not offer any to-go options. Meals are served family-style in the dining room.

The all-new, 3rd edition Hemlock Inn cookbook, “Recipes From Our Front Porch,” is available in the Hemlock Inn gift shop, or you can call to order your copy.

The Inn can comfortably host small events indoors (about 60-70 guests). Larger events can be hosted outdoors (up to 250 guests) but guests would need to stay at other local lodging or drive in from neighboring towns as Hemlock Inn can only accommodate about 65 overnight guests.

We do not recommend a tent as it blocks the view, so outdoor weddings may want to consider a rain backup (either one of the local churches for a larger wedding or our onsite historic chapel for smaller weddings.)

Our event space rentals require a $1,000 non-refundable deposit. Meals are included.

The Inn does not have any event rentals or décor available, so weddings and events may need to rent their own chairs, linens, etc. from a third-party vendor. We do not offer event coordination, so we recommend hiring your own wedding or event planner if needed.

Events can be hosted at Hemlock Inn without booking accommodations, but wedding groups are required to book a full property buyout. Please contact us for more information about planning your event.

Hemlock Inn’s team does all the meals and catering, so no outside caterers are permitted. We do not have a liquor license, so events serving alcohol would require an outside vendor.

Please inquire with our events team if you need additional vendors so we can work with you to bring your event to life.

Guests are responsible for their personal belongings. Hemlock Inn cannot be held liable for items that are lost, stolen, or misplaced during your stay.

While we strive to provide a seamless experience, Hemlock Inn is not responsible for delays, cancellations, injuries, damages, or additional expenses resulting from circumstances beyond our control. These may include weather events, natural disasters, transportation disruptions, government actions, equipment failures, strikes, or other unforeseen events.

Yes. Guests are expected to respect all property policies and help maintain a safe, welcoming, and enjoyable environment for everyone.

Guests are responsible for treating the property, furnishings, and amenities with care. Charges may be assessed if damage to the property’s buildings, furnishings, or other assets is determined to have occurred during a guest’s stay.

Yes. Hemlock Inn reserves the right to refuse service or require a guest to leave the property if their behavior compromises the safety, security, comfort, or well-being of other guests or staff, or if they fail to follow property policies.

The closest airports to Hemlock Inn are:

• Asheville Regional Airport (1.5 hours away)
• Charlotte Douglas International Airport (3 hours away)
• Hartsfield-Jackson Atlanta International Airport (3 hours away)

For additional location information or driving directions from major cities, please visit our Map & Directions page.

The Smoky Mountain region has four distinct seasons, and each season is special. Different activities and experiences are available for whichever season best suits you!

Our warm, humid summers (June-August) have average temperatures in the 80s during the day and in the 60s at night as afternoon thunderstorms and mountain elevations cool down the evenings.

The transitional seasons of spring (March-May) and fall (September-November) are typically mild, with highs ranging from the mid-50s to the upper 70s during the day, and lows ranging from mid-30s to mid-50s in the evenings and early mornings. Spring tends to bring occasional afternoon showers while the fall tends to be more clear and dry.

Winter (December-February) is cold with occasional light snow, although we do get some mild, sunny days. Temperatures range from the high 20s to low 50s.

Hemlock Inn is a wonderful place to visit any time of year, but we typically see more families visiting in winter & summer (aligning with school breaks) and more couples visiting in spring & fall. Our location in the premier mountain destination of Bryson City, North Carolina means that each season offers unique activities and adventures for our guests.

Summer is the best time for water activities like whitewater rafting, river tubing, boating, and kayaking. Fall brings gorgeous autumn foliage to the Smoky Mountains, making it perfect for scenic drives, train rides, and hiking. Winter at Hemlock Inn is a magical time for families who want to experience cozy dining experiences, crisp hikes, and the famous Polar Express holiday train ride. Spring in Bryson City brings the landscape back to life with scenic waterfalls and beautiful wildflowers, making it a great time to hike and explore before the crowds come for summer.

Our Area Guide has detailed recommendations for every season and every activity!

The Smoky Mountain region of Western North Carolina is full of natural beauty. From hiking to river rafting to skiing, Hemlock Inn’s location is a dream for outdoor enthusiasts and adventurers!

You can also explore local culture and history at museums and historic locations, experience the region’s best dining options, or relax on-site with everything that Hemlock Inn’s property has to offer. View our Area Guide to plan your ideal vacation to the Smoky Mountains.