Our Goal is to Welcome All Guests

Accessibility (ADA) Statement

Hemlock Inn was built in 1952 and, due to its historic construction, is grandfathered under applicable accessibility requirements. While the historic nature and layout of the property may limit certain accessibility features, we are committed to providing a welcoming and comfortable experience for all guests.

Accessible Accommodations

We offer two guest room options that are best for those with limited mobility. Featuring large step-in showers and no steps required to access the rooms or showers. Both rooms are wheelchair accessible and located on the ground level.

Both accessible rooms offer convenient ground-level access and are located near the office and dining area. Raised toilet seats with handles are also available upon request.

Additional Accommodations

We are happy to assist guests with accessibility needs whenever possible. Because accessible room features vary by accommodation, we encourage guests to contact us directly when booking to identify the room that best meets their individual needs.

For specific accessibility questions or accommodation requests, please contact us directly.

Commitment to Accessibility

We strive to ensure that every guest can visit our property regardless of their physical abilities. To comply with the ADA, we:

  • Enable individuals with disabilities to make reservations during the same hours and in the same manner as those without disabilities.
  • Provide detailed descriptions of the features in our bed and breakfast and guest rooms to help individuals with disabilities determine if our accommodations meet their needs.
  • Guarantee that specific rooms, once reserved, are held for the reserving customer.
  • Collaborate with third-party reservation systems to make all rooms available through at least some of these services and provide them with information about the hotel’s features and rooms.
  • Allow guests with legitimate service animals, as defined by the ADA, access to all areas of the property available to those without service animals.
  • For special accommodation needs, please call us directly at (828) 488-2885 so we can assist you in selecting the best guest room to ensure a comfortable arrival and enjoyable stay.

Website Accessibility

We are dedicated to ensuring the accessibility and usability of our website for all individuals, including those with disabilities. We continuously implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, or other standards as required by the Americans with Disabilities Act (ADA).

Our website undergoes regular testing with assistive technologies to maintain and improve accessibility. Please note that our efforts are ongoing. If you have any questions or concerns regarding ADA accessibility or issues accessing our website, please email us at hemlockinnbrysoncity@gmail.com or call us at (828) 488-2885.